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Customer Testimonials

At SFA, we pride ourselves in our levels of customer service and quality, but don't just take our word for it. Below is a small selection of testimonials from a number of satisfied customers.....

Sussex College - Fire Alarm System Maintenance

I now have contracts with Southern Fire Alarms to maintain and service the fire alarm systems and refuge alerter systems at all our five Sites.

Southern Fire Alarms have maintained our system for the past two years. The college have replaced the existing Minerva systems (which are now unsupported by ADT) in three of our buildings. Southern Fire Alarms are still maintaining the Minerva system at our main site.

David Fell and the team at Southern Fire Alarms planned and carried out the replacement of these systems without any disruption to the staff in these locations. I am thoroughly satisfied with the service I have received and would not hesitate to recommend David and Southern Fire Alarms for similar projects.

Mr Casey - Technical Operations Manager

Bishop Tufnell CE Infant School - Installation of New Fire Alarm System

We would like to thank Southern Fire Alarms for the high quality of workmanship and professionalism show when completing the installation of our new fire alarm system.

The school did not suffer from any disruption whilst the install was taking place and all areas were left clean and tidy when work was completed. Due to the quality of work we have also used Southern Fire Alarms to extend the fire alarm system and add additional sounders in Bishop Tufnell Junior School; again this work was completed without disruption and on time with all areas left clean and tidy.

As a School site, safety of our 680 pupils and 80 staff is paramount and Southern Fire Alarms worked closely with us and carried out a pre work meeting to ensure this was always the case during the installation. We highly recommend this company.

Mr Hull - Premises Manager and Staff Governor

EMCOR: Hampshire County Council - Fire Alarm & Emergency Lighting Maintenance

Southern Fire Alarms are very highly thought of by Hampshire County Council and have been brought back by EMCOR as their work is exceptional for the HCC contract.

All of their mobile engineers are very well presented and polite when on site and have a thorough understanding of the HCC contract. The office staff and office environment is very well organised and paperwork is filed away correctly and is easily available on request. All staff has a good understanding of the work load and the current progress of works and are willing to assist where necessary when we have questions or enquiries.

We will highly recommend to any prospective works / contracts enquiries within EMCOR.

Mr Bailey - Operations Supervisor

Durrington High School - Fire Alarm System Upgrade

We went through a procurement process to meet the needs of our fire panel replacement system. We wanted to select a contractor with the knowledge, professionalism and one with an outstanding level of service to provide out school.

From amongst all the companies we considered we selected the one we felt could best meet out needs during, and for the duration of the fire panel. Southern Fire Alarms obviously know their business, David Fell and his team have delivered on their promise of being totally committed. The period of installation was seamless and regular updates were given along the way.

During the whole process David promptly answered our questions, attended site when needed and has since provided us with various quotes for other works.

In my view, they have provided an exceptional service and level of commitment and we look forward to working in partnership.

Miss K Pursar - Community and Enterprise Manager


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